I purchased the E4200v1 last June. It worked great up until December 2011. Finally, I had to replace it in February 2012. The replacement has the same issue happening now. It's like the stupid thing wears out after a few months. Online reviews say this has been a recurring issue for other users as well.
Those issues are not so easy do describe. However, the end result is that after a number of weeks/months operating at full capacity the device ends up not being able to transmit above 18Mbp/s to any device. In fact, it sends more than 57% of its packets at 1Mbp/s. "Soft resets" and "hard resets" do not resolve the matter. A hard reset will keep the device functioning at 140Mbp/s for about 10 minutes. After that, the next three hours are floating at 18Mbp/s. Finally, it just stops working. Factory default settings do not help, either.
This occurs on both 2.4GHZ and 5GHZ. Also, wired computers cannot access the administration page when it finally locks up. Everything gets a 192.168.1.1 Bad Request error. The LAN and WAN go down until the next reset is accomplished. This occurred on my original and my replacement E4200v1 hunks of junk.
I find it particularly troubling that the Indian support team could not direct me to an agent to assist in a very simple request. I would like to obtain a different router such as the E4200v2 which by all accounts FIXES these problems with different hardware. I am willing to pay a minor upgrade fee.
However, causing another delay to "discuss" my problem with actual "corporate" people on what to do to "fix" it is unworthy of such a previously great company. You are doing NOTHING MORE than running out the last month of my warranty.
Provide me with a working product that can handle what your product documentation has always asserted.
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Has anyone else had this issue with Linksys being a complete horror show with support?
