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Posts: 13
Registered: ‎06-30-2014

Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

I recently purchased an EA4500 in Australia.

 

The Box shows Model No. EA4500-AU

 

I upgraded the firmware to latest, but disliked smart WIFI so back graded to 2.0.37 using this advice:

 

http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=227c9e6286124532ac52a643ca4122a5_Rolling_back_the_...

 

Now the region appears to be set to EU and the vailable 5Ghz channels are restricted to The EU region.

 

http://192.168.1.1/SysInfo.asp

 

Gives:

 

Vendor:LINKSYS
ModelName:EA4500-EU

Firmware Version: 2.0.37.131047

Firmware Builddate: 2012-03-22 04:24
Product.type: production

 

And these are the channels available.

 

 

EA4500.jpg

 

Australia should match USA 5Ghz channel availability.

 

How do I fix it?

 

Cheers

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Anonymous
Posts: 0

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

Did you download the FW file for your AU region from the Linksys AU web site?

Posts: 13
Registered: ‎06-30-2014

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU

I simply used the firmware linked in the official Linksys how to as descibed above.

 

http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=227c9e6286124532ac52a643ca4122a5_Rolling_back_the_...

 

Firmware link : http://downloads.linksys.com/downloads/firmware/FW_EA4500_2.0.37.131047.zip

 

The only software available on the Australian site is: FW_EA4500_2.1.39.145204.SSA

 

Link: http://downloads.linksys.com/downloads/firmware/FW_EA4500_2.1.39.145204.SSA.zip

 

V2.1.38 and up includes cloud support.

 

Where do I find Australian 2.0.37 ... but somehow I suspect it isn't that simple. Smiley Sad

 

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Posts: 743
Registered: ‎10-26-2013

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

Hi Wahroonga Farm. You may download the firmware version here: http://support.linksys.com/en-apac/support/routers/EA4500 and to roll back the Linksys Smart Wi-Fi Router Firmware to the Classic web interface, visit: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=227c9e6286124532ac52a643ca4122a5_Rolling_back_the_...

Posts: 13
Registered: ‎06-30-2014

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

Hi pinkzeny,

 

That is exactly what I have done as I described in detail above.

 

This exact same process turned an AU router into an EU router. Smiley Sad

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Posts: 743
Registered: ‎10-26-2013

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

This sounds odd. It is best to ask the manufacturer's assistance as they are the best team to assist you with their device. :-)

Posts: 13
Registered: ‎06-30-2014

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

[ Edited ]

I'll try a factory reset, but it appears LinkSys is the next port of call.

 

I'll report back.

 

This locked region code is a proper pain in the rissole.

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Anonymous
Posts: 0

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

Seems to me that there is a AU region FW specific to Austrailia. I'd phone contact your regional Linksys support office there and ask them specifically where you can get the correct FW files for your region. 

 

Let us know what they say. 

Posts: 13
Registered: ‎06-30-2014

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

Just had a very unsatisfactory Live Chat with LinkSys support!

 

The cannot offer any other downgrade firmware, than the on listed above.

 

They suggest an upgradeto SmartWIFI again to fix the problem.

 

I fear I will still end up with restricted 5Ghz WIFI access, but I will give this avenue a go and report back.

 

What a crock this is.

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Posts: 13
Registered: ‎06-30-2014

Re: Linkys EA4500 - Firmware upgrade -> downgrade has changed WIFI region from AU to EU?

So as suspected the router is now hobbled.

 

Smart WIFI Ch.jpg

 

How do I get out of this Linkys quagmire! Smiley Sad

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