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waldomero
Posts: 1
Registered: ‎04-20-2007

My computer does not recognize my router

I have a WRT54GS wireless router and the first time I installed it, at some point of the instalation y choose something like install a new router, and since then I cant install it, the power led is always blinking and my computer appears to not recognize the router, I looked for help in the linksys webpage but there is a point where I can't keep going because I need to acces the set up page, but since my router is not recognized I cant access the page.
Could someone please help me?
Sorry for the message, my english is not good enough I am from Mexico
toomanydonuts
Posts: 6,365
Registered: ‎09-16-2006

Re: My computer does not recognize my router

You need to reset the router to factory defaults.

To reset your router to factory defaults, use the following procedure:

1) Power down all computers, the router, and the modem, and unplug them from the wall.
2) Disconnect all wires from the router.
3) Power up the router and allow it to fully boot (1-2 minutes).
4) Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes).
5) Power down the router.
6) Connect one computer by wire to port 1 on the router (NOT to the internet port).
7) Power up the router and allow it to fully boot (1-2 minutes).
8) Power up the computer (if the computer has a wireless card, make sure it is off).
9) Try to ping the router. To do this, click the "Start" button > All Programs > Accessories > Command Prompt. A black DOS box will appear. Enter the following: "ping 192.168.1.1" (no quotes), and hit the Enter key. You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out." If you see "Reply from ...", your computer has found your router.
10) Open your browser and point it to 192.168.1.1. This will take you to your router's login page. Leave the user name blank, and in the password field, enter "admin" (with no quotes). This will take you to your router setup page. Note the version number of your firmware (usually listed near upper right corner of screen). Exit your browser.

If you get this far without problems, try the setup disk (or setup the router manually, if you prefer), and see if you can get your router setup and working.

If you cannot get "Reply from ..." in step 9 above, your router is dead.

If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware. After reloading the firmware, repeat the above procedure starting with step 1.

If you need additional help, please state your ISP, the make and model of your modem, your router's firmware version, and the results of steps 9 and 10. Also, if you get any error messages, copy them exactly and report back.

Please let me know how things turn out for you.
stzoomer
Posts: 1
Registered: ‎07-05-2008

Re: My computer does not recognize my router

[ Edited ]
I tried the 10 steps above with my wireless router WRT54GL but could not ping it so I thought the router was dead. However, I decided to try to reinstall the setup information from the CD as a last resort and it actually worked! The only problem I have now is that it loses the Internet connection about once a day.

Message Edited by stzoomer on 07-08-2008 01:51 PM
harry514
Posts: 1
Registered: ‎01-09-2011

Re: My computer does not recognize my router

I saw this response when trying to fix the same problem with my laptop (hp Pavilion dv8000).  At first I tried these steps while being directly wired to the router and the "ping" was successful.  Then, I removed the wire and tried it wireless and got the "time out" message. 

I have 2 other laptops connected wirelessly through the same router, so the router is not dead, but I believe that one of the settings on this laptop is set incorrectly.

 

Modem:  Scientific Atlanta 2203c

Linksys firmware 1.5.00

 

I'm set to receive IP address automatically.  Any help is appreciated.

kims7jones
Posts: 1
Registered: ‎05-30-2011

Re: My computer does not recognize my router

My Valet router is brand new and I have followed the instructions yet I cannot get it to work. When I ping, the message I get is "Ping transmit failed. General Failure." Please help. My computer recognizes the ethernet cable when plugged directly to the tower, but does not recognize therouter. I run Windows 7. Thanks.

troia
Posts: 450
Registered: ‎10-01-2006

Re: My computer does not recognize my router

"My computer recognizes the ethernet cable when plugged directly to the tower"

 

-why do you connect your computer to the tower? which tower are you referring to?

 

turn off  the firewall and security settings in your computer before setting up the router.