08-09-2012 07:38 AM
Hi - I was online with tech support for an hour before they told me that they couldn't help me unless I paid them or bought a new router. Neither is an option for me financially so I hope that someone can help. :-(
My cable signal went out very briefly, probably for 5-10 seconds. When it came back, my router was no longer working. I jumped through all the reset hoops that normally work, but nothing worked this time. The tech guy said that I needed to reconfigure my router settings. I don't know how. Can someone here help me?
I am running Windows Vista and the router is a Linksys E1000, version 2. Is there a page on this site that tells me what to do? I couldn't find it.
Thank you SO much for any help that you can give me. I'm desperate!
Solved! Go to Solution.
08-09-2012 11:40 AM
Hi! You have to access the setup page of the router to reconfigure the settings. This link should help you: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0ff4c94586a345d082828ec2161aaecf_3686.xml&pid=80&r.... Before doing the steps though, reset your router by pushing the reset button on the device for 15seconds.
08-09-2012 02:14 PM
Thank you for your kind reply. I did some reading and found that if I reinstalled the router, that would take care of the problem. It did, and I'm back online! I appreciate your response though!