- last edited on
Consider pinning this suggestion to wireless and wired router forums.
Have an E3000 wireless router.
-2 laptops, both of them wired and wireless.
-Droid - wireless (duh)
-HDTV - wireless
-BluRay player - wireless
-Cell phone local "tower" (antenna) to Internet connector - wired
One laptop suddenly lost its Internet connection, wired and wireless, while on the Internet for no apparent reason.
All other devices remained connected and functioning.
-CISCO on line chat troubleshooting exhausted their script and gave up.
-Updated router software, and wiereless and ethernet drivers on affected system. Re-installed drivers.
-Power-cycled system, router and modem.
-Scoured this Board for others' related problems and solutions, and tried most of them.
-Tried a paid "Answers" service that suggested a number of Windows and Browser configuration settings changes and router settings changes as well.
All of the above failed.
Finally, turned off third-party (McAfee) firewall. Fixed!
Re-set firewall to its Default settings and turned back on. Settled down. Running Normally.
Don't ask me...
02-21-2011 08:37 PM - last edited on 02-21-2011 09:10 PM by OnnagokorO
Tried that with no luck. I upgraded from a WRT54GS which I never had a problem with. I have spent 6 hours trying to get this to work. It seems to only work on the machine that I do the install from. I show connection but I cannot get anywhere from my browser. I have tried from my Mac and from a Vista PC. I can connect with no issues as a guest but that is not what I purchased this modem for. I gave up trying to set the IP address because every time I tried I had to go back and start from scratch. This has been the most frustrating experience I have ever had with a piece of hardware.
(Mod note: Edited for forums compliance.)
02-26-2011 07:57 PM - last edited on 02-26-2011 09:12 PM by kent07
I had the same problem (same symptoms), but with a different solution. Here's what I had & how I fixed it in case it helps anyone else.
1. Before getting a Cisco/Linksys E3000, I had a Linksys WRT54GL, & everything worked fine.
2. Replaced it with a new E3000.
3. All computers could reach the Internet via Ethernet (a.k.a. wired) connections with no problems. This was a Playstation 3, two XP desktops, a Win7 desktop, & an Acer Aspire One laptop.
4. iPhone could reach Internet wirelessly.
5. The Acer Aspire One laptop could not reach the Internet wirelessly. (This was the problem.) Like pajuliet said, the OS reported that there was a good wireless connection, but I couldn't do anything with it: browsers couldn't reach anything, couldn't ping anything.
The solution (brief)
The Acer Aspire 1's wireless network chipset is Atheros AR5007EG. The solution was to upgrade that driver. Ultimately, upgrading to version 184.108.40.2063 worked. After that upgrade, I use the Easy Quick Key (or whatever it's called, on a USB memory stick) to setup the wireless connection. After that, it's working great.
The solution (details)
Whew! Lots of steps, but went off without a hitch. The only difficulties I encountered are in the next section (so you can avoid them & save yourself some time).
(Though I had to track down & install the drivers myself, the correct diagnosis of an out-of-date driver goes a tech from Cisco. Thanks again)
What didn't work
03-04-2011 02:52 PM
Hope this helps too - was having problems w/an Acer laptop/Vista w/Atheros network adapter. Found even more current drivers on the Toshiba European website - http://aps2.toshiba-tro.de/wlan/?page=downloads
-Made sure all Windows updates were in place.
-Downloaded the Atheros driver, unzipped and saved it
-Went through Device Manager and to the network adapter to update the driver software
-Went through Network and Sharing Center, used the USB key. Was still getting error messages
-The Acer eNet Management box popped up - went into settings and at that point, it recognized the net adapter
-Unplugged the modem, waited (at least 10 secs)
-Rebooted the modem
-Shut down and rebooted the Acer
When it booted back up, it connected to the internet. I had worked on this off and on for several days. Was surprised to find drivers through Toshiba but they apparently put Atheros adapters in a few PCs and were having problems too. Now, if someone could just tell me how to get 10m out of my Toshiba from this router instead of the 5m I'm getting, I'd be almost set!
03-19-2011 10:56 PM
Same as the other guys:
Atheros AR5007 wifi mini card in a laptop.
Plugged in the E3000 and this one laptop could no longer connect.
Went to the site above, searched for my specific card and OS, and it worked!
Thank you so much for the advice, and the link!!!
04-10-2011 08:22 PM
almost identical problem to my own.......
followed your instructions....everything works perfectly........very good instructions
06-25-2011 10:03 PM
Thanks everyone for such great details. I just want to add mine in case it's helpful to someone else.
We just got the E3000 router. My Compaq Presario A900 Notebook was the only computer/device in the house that couldn't connect. How frustrating it was that 3 other computers would connect but not the laptop I use most.
As with all the other comments, it was my Atheros driver, specifically the AR5007 802.11 b/g
I first checked the Compaq site for an updated driver. They had one dated 2008 but that didn't solve the problem. I went to http://www.atheros.cz and downloaded the 220.127.116.118 version for Vista 32 bit.
I am now connected to the internet under my own power. Thanks so much pointing me to the answer before I broke something. heheheh
11-30-2011 06:01 PM
OK - here's a weird twist - any ideas? I am losing it over this...
Have been using E3000 for close to a year now with no problems, up until 4-5 days ago. Suddenyl all Apple devices (Imac, Ipad, & Iphone) stopped being able to access the internet & mail - they connect to the router. PCs in the house work just fine - it is only the Apple products that don't work now (although will work sporadically...)
05-17-2012 07:41 PM
My wireless has not been working for over a year. I could connect with ethernet cable and the wireless always said it was connected but the browers wouldn't respond. I have an ACER aspire 1 with Atheros ar5007eg and windows xp. I installed the driver update 18.104.22.1683. (I had already "searched" for updates through the properties but none was found.)
I downloaded the zip file, extracted to my desktop. Ran the devmgmt.msc program and browsed for the file to search.
Rebooted and HOORAY! It worked!