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gerregan
Posts: 1
Registered: ‎10-03-2011

Password lost for my Cisco E1000 router

I upgraded my Mac OS to 10.7 (lion). I can no longer use Cisco Connect. I cannot recall the password I created when using Cisco Connect prior to upgrading to Lion. Is there any way to determine or reset my password without Cisco Connect. And why is it taking Cisco so long to provide firmware that works with Mac OS 10.7?

hiptechboy
Posts: 1,557
Registered: ‎01-03-2011

Re: Password lost for my Cisco E1000 router

If it's the router password which you use to log into its gui that you are talking about, you'll have to reset the router (which deletes all the settings) in order to set a new one. As far as I know, there is no other way to recover it. 

 

As for the latter, I'm not sure. 

I don't work for Cisco. I'm just here to help.
ScarletJamie
Posts: 1,534
Registered: ‎04-22-2012

Re: Password lost for my Cisco E1000 router


gerregan wrote:

I upgraded my Mac OS to 10.7 (lion). I can no longer use Cisco Connect. I cannot recall the password I created when using Cisco Connect prior to upgrading to Lion. Is there any way to determine or reset my password without Cisco Connect. And why is it taking Cisco so long to provide firmware that works with Mac OS 10.7?


I agree with hiptechboy, the only way to recover it is to reset and reconfigure the router. Do you have another computer aside from Mac OS Lion? If you don’t have one then you can manually reconfigure the network. By doing so, you can go to this link as your guide:

 

* Setting up a Linksys router for DSL Internet connection

http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=20ee1457387f40178cd5f41d4b585db4_3687.xml&pid=80&r...

 

* Setting up a Linksys router with Cable Internet service

http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0ff4c94586a345d082828ec2161aaecf_3686.xml&pid=80&r...

forsaken
Posts: 2,800
Registered: ‎09-07-2006

Re: Password lost for my Cisco E1000 router

Older versions of the Cisco Connect software for Mac computers have compatibility issues with the latest release of Mac OS X (10.7 “Lion”).  Only Cisco Connect versions 1.4.11222 up to the latest are compatible with the Lion operating system.  To learn how to check your computer’s Mac OS X version, here is the link: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=a4e763be954243cfa0ab960c0fac7105_KB_23xxx_EN_v1.xm...

If you are unable to complete the initial Cisco Connect setup for your Valet/Linksys wireless-N router when using the Lion operating system, it is recommended to continue setting up the device manually using the web-based setup page.  First make the physical connectivity. Here are steps:

QUICK TIPS:

  • The router’s power adapter needs to be plugged to your router and into an available power outlet.

 

  • If using a wired connection, the first Ethernet cable needs to be plugged to the computer’s LAN port into any of the router’s blue numbered Ethernet ports.

 

  • The second Ethernet cable should be plugged to the modem’s Internet port and the other end into the router’s yellow Internet port.

 

  • Ensure that you have no firewall enabled that may prevent the router from being detected.

 

Follow the instructions below for your specific Internet service type:

 

To learn how to set up your router with Cable Internet service, here is the link: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0ff4c94586a345d082828ec2161aaecf_3686.xml&pid=80&r....

 

To learn how to set up your router with DSL Internet service, here is the link: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=20ee1457387f40178cd5f41d4b585db4_3687.xml&pid=80&r...