07-28-2010 05:41 PM
I am trying to connect my Samsung un55C6500 TV to the internet. I have a wired connection from the router to the TV. Tv will not pick up settings automatically. Therefore I entered them manually. Goes thru process then gives a error of "gateway ping" I have a Samsung DVD player connected with no issues but TV will not connect. Need advice. Samsung help no good and cable company no help.
07-29-2010 11:50 AM
If you are getting the error of "gateway ping" It means that the gateway which you are using on the TV is incorrect.
You need to enter the router ip address in the gateway.