07-26-2012 06:02 AM - edited 07-26-2012 06:03 AM
Hi there. After the power outage and without the router connected to your modem, can your computer get online directly connected to your modem? Have you tried to reset your router or anything like that?
Reread his complaint. He does not have internet access due to downed wires. His generator gives him power but there is no connection to his ISP who probably doesn't have power.
In this situation a CCC router becomes useless if you need to make a change to it.
Exactly why I reverted to the classic firmware and will NEVER agree to a cloud managed anything.
The cloud is really a return to the 1970s when all we had was mainframe computers and dumb terminals.
07-26-2012 07:43 AM
And we still do not have the update to the Classic firmware Cisco promised!
How 'bout it, Cisco? Will you honor your commitment to the Classic firmware? I hope all those lay-offs were not firmware engineers.
07-26-2012 07:48 AM
Hi , CCC works even without an internet connection. If you will log on to the router without internet access, it will not ask your for your CCC account login, instead it would ask you for the router password and if you type the password correctly it enables you to do changes on the router settings offline.
07-26-2012 08:09 AM
Earthmyrll, the CCC interface you have access to when you are not using the Internet is very crippled. Most of the important changes to the router's configuration are not available. So the CCC interface, when disconnected from the Internet, does not work at all like the CCC interface when on the Internet connected to Cisco cloud.
The CCC firmware was intentionally designed to be crippled unless you connected to Cisco cloud for very obvious monetary reasons.
The Classic firmware works flawlessly in either situation.
07-27-2012 10:18 AM - edited 07-27-2012 10:26 AM
07-27-2012 10:42 AM
I am happy you're enjoying the cloud experience, jlbjlb. I assume the Terms of Usage you had to agree to when you choose the cloud were not there or you did not mind the terms. In the beginning discussions (around June 26), the Terms of Usage painted a very unpleasant picture about privacy considerations on Cisco's behalf. After much discussion here, Cisco modified them. To what extent, I don't know.
The real problem with the cloud is exposing more of your personal information about your router to more people. You also have people who may write apps to help you access your router. How do you know these apps are safe? Hackers may try sneaking into your router via an app. And we have no idea what data Cisco is mining and possibly selling, as mentioned in the original Terms of Usage. Maybe I am a bit paranoid. But the more I read about identity theft and password compromises, the less inclined I am to be trusting without verification.
A router is a very simple piece of hardware with a specific purpose: Keep your home network safe. The cloud, in my opinion, goes against that basic premise. The cloud is a marketing attempt to revive a dull business; selling hardware. And for many the cloud may be what they want and I am happy for them. For me, keeping my home network as secure as possible, is what I will strive for. I no longer own the EA3500 because Cisco has not lived up to their promise to support the Classic firmware with an update that was included in the cloud firmware.
07-27-2012 12:07 PM
07-28-2012 12:06 AM
I would like to share my experience with my recently bought Linksys EA4500.
I was amazed that i can remotely control my home wi-fi when i am on busines trip or at the office.
Block the Bad stuff and Netproofer was the most used third party apps I used when my kids and their friends accessing the internet.
Kudos to your creative technology!
Keep up the good work!
07-28-2012 10:25 AM
Jenny, I am thrilled you're enjoying the cloud. However do you know anything about the companies that make Block the Bad Stuff or Netproofer? I'm sure you have read some apps have been sending home information that users were not aware of. The Internet is a wild frontier so I strongly urge you to be very cautious when choosing apps that can possibly have access to your home network computers and share your families computing activities on the Internet.
I recommend you Google "apps as trojans". On the Internet we want to trust but have to verify.
07-29-2012 01:10 AM - edited 07-29-2012 01:11 AM
I'm in the UK on a 18 meg down/1 meg up ADSL2+ service. Recently upgraded firmware on my EA4500 to Cisco Connect Cloud. No major issues and can access all router settings via CCC as i could via the traditional firmware. Hope Cisco can address a couple of minor issues though:
1) CCC user interface is very slow and laggy....if necessary get rid of the fancy graphics!
2) I wasn't able to upgrade the firmware to CCC from the traditional version using 'check for updates'...i know, many will consider this to be a blessing in disguise. Perhaps this only affects UK users but i had to to manually download CCC firmware and then manually update.