04-15-2012 01:08 PM - edited 04-15-2012 01:15 PM
Hi all, I recently purchased an E1200 to replace a broken router. I have had good experiences with this model in the past which is why I bought it. However this has not been so pleasant. For some reason the internet connection over wifi is INCREDIBLY slow. I don't know why. It is fast when connected via ethernet to the router.
I changed the MTU on the router to 1400, I set the wireless width to 20MHz and the channel to 11. I set security to WPA2. And yet it is still very very slow.
What's going on here? It's not a matter of how many users are on the network; I live in a house with five other people and it's slow regardless of whether everybody's home or nobody is home. It's like this on Macs, PCs, phones and even the Xbox 360.
I just did a speed test. Wired was about 14MBps down, wireless was around .7MBps down. I simply cannot comprehend this discrepancy. The old router was very unreliable in terms of connectivity but at least it was always fast. And my laptop is fast at my mom's house where she has an E1200. I use a MacBook Pro from 2009 but like I said, this seems to be affecting everybody in the house regardless of hardware.
The modem is a Ubee modem from Comcast. I'd upgrade it to a SURFBoard but my landlord controls all the utilities and I'd rather not have to explain to him how to call Comcast and tell them to register the modem's serial number to the account or whatever.
Please help. I'm past the return date now so I'd like to be able to resolve this without getting it replaced if possible.
04-15-2012 02:09 PM
Okay after looking at another thread it appears I've found the cure for my woes:
Cisco please remedy this ASAP!
04-16-2012 06:46 PM
For the better connectivity please verify that you have got an 802.11n card in your computer. New generation routers (i.e. E1200) speaks an entirely different language than 802.11g cards, so while those adapters can work with the E1200 for example, they are not optimized to work with it. It is like having to translate from one language to another in real time when going from N to G... So in those cases the old router will show a stronger signal than the new one.