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Posts: 5
Registered: ‎06-13-2018

VPNFilter Malware Question

Hi Folks,

 

Does this also apply to modems with built in wifi?

 

Thanks

Bart

Moderator
Posts: 292
Registered: ‎08-22-2017

Re: VPNFilter Malware Question

Hi, BartJY! There are still no confirmation if gateways (modem + router combo) might be affected with the reported VPNFilter Malware. We believe that VPNFilter is proliferating itself using known vulnerabilities in older versions of router firmware (that customers haven’t updated) as well as utilizing common default credentials. To be safe, we recommend to update the device's firmware to latest, do a hard reset, or change administration password periodically. For your perusal: https://www.linksys.com/us/support-article?articleNum=246427

Carl_S 21985
Linksys Technical Support
Posts: 5
Registered: ‎06-13-2018

Re: VPNFilter Malware Question

I've updated the firmware on my Linksys EA7500V2. Do I need to do a factory reset as well?

 

Thanks

Bart

Moderator
Posts: 292
Registered: ‎08-22-2017

Re: VPNFilter Malware Question

@BartJY It is recommended in order for the new firmware to work properly. You may then go ahead on the reconfiguration process. These links might able to help us out; https://www.linksys.com/us/support-article?articleNum=183943#T1 and https://www.linksys.com/us/support-article?articleNum=142526.

Carl_S 21985
Linksys Technical Support
Posts: 5
Registered: ‎06-13-2018

Re: VPNFilter Malware Question

Sorry for so many questions. Hopfully this will be the last questions.

 

Is it better to do a Software Reset or a Hardware Reset.

 

Thank you for your help

 

Bart

 

 

Moderator
Posts: 19
Registered: ‎05-05-2018

Re: VPNFilter Malware Question

Hello @BartJY. Glad we can help. That is a good question. well, if you were successfull in updating your router's firmware and your network is working well with the update then, we don't see any need for you to reset. But, if you must, then we recommend a Hardware reset for you to configure your network to your liking.

Mark-22022
Linksys Technical Support
Posts: 5
Registered: ‎06-13-2018

Re: VPNFilter Malware Question

Okay, to be clear, with the EA7500V2  Wi-Fi router that I have, if I’ve upgraded to the latest firmware and all connections work, I do not need to perform a Software or Hardware reset to safeguard my network from the VPNFilter Malware?  Is that correct?

 

Thanks

Bart

Moderator
Posts: 19
Registered: ‎05-05-2018

Re: VPNFilter Malware Question

Yes, that is correct @BartJY. However, if you want to verify this, just click here and take time to read the advisories and the notes regarding the vulnerabilities. Also, you can check there the list of Linksys devices that are and are not affected by the vulnerabilities.

Mark-22022
Linksys Technical Support
Posts: 5
Registered: ‎06-13-2018

Re: VPNFilter Malware Question

Very good.

 

Thank you.

Bart