08-18-2009 04:35 AM
If you go to support on the Linksys site, you can find a 53-page manual. I don't have that problem, so I can't comment.
Note: While Linksys provides some software loaded to your PC, I never use it. I go to 192.168.1.1 (default userid/password is admin/admin), and change settings there. Much easier (for me).