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Sankar Mukhopadhyay
Posts: 9
Registered: ‎10-26-2009
Accepted Solution

WRT54G is not resolving the DNS

I have a RCA cable modem and a linksys router. I started having this problem saying "Cannot find page"; When I connect directly to the modem, I have no issues. But through the router, it shows "Page not found" . If I do ipconfig /all, I can see the ip address of my pc which is 129.2.15.100 and the ip address of the the router  which is 129.2.15.1. I can ping them but I cannot ping the DNS Servers which I see in ipconfig . Since i can connect to internet when I go directly through the modem, Time warner says it is the problem of the router. But, I am not so sure. I am not sure whether buying another router will help. There may be some other problems. In the routers web based utility, everything seems fine besides I cannot connect to the internrt

 

Any help is greatly appreciated.

 

Sankar

ridcully
Posts: 2,329
Registered: ‎09-07-2006

Re: WRT54G is not resolving the DNS

Are you getting the ip address 129.2.15.1 from the modem or the router...?

Have you set static ip to the router...? Are you using any static ip for the router..?

 

Connect the computer to the router on Ethernet port and check the ip address you are getting from the router..? If you are able to go online from the modem and not from the router then,you need to reconfigure the router.Connect the modem to the router on the Internet port and the computer to the router on Ethernet port.Reset the router for 45 seconds,power cycle the router and reconfigure it from the scratch.

 

 

 

Sankar Mukhopadhyay
Posts: 9
Registered: ‎10-26-2009

Re: WRT54G is not resolving the DNS

Hi, I am getting the ip address 129.2.15.1 from the router. I know the common practice is 192.168.1.1 but somehow my wife's vpn does not like 192.168. So, I changed it to 129.2.15.1. I am using DHCP and when connected to the router I get my pcs ip as 129.2.15.100.

 

I had these for 2/3 years without any problem. Now, Timewarner wants me to get a new router but I think that is not correct. I will try to reconfigure the router again.

 

Router assigns ip address etc correctly but cannot resolve the DNS servers. Thanks. If you think of something else, please let me know.

 

Regards,

 

Sankar

 

Sankar Mukhopadhyay
Posts: 9
Registered: ‎10-26-2009

Re: WRT54G is not resolving the DNS

Hi, I have  the following info now:

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Sankar Mukhopadhyay>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MasterBedroom

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : earthlink.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : earthlink.net

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont

roller

Physical Address. . . . . . . . . : 00-0D-56-22-D8-DC

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 207.69.188.185

207.69.188.186

207.69.188.187

Lease Obtained. . . . . . . . . . : Tuesday, October 27, 2009 7:44:36 PM

Lease Expires . . . . . . . . . . : Wednesday, October 28, 2009 7:44:36

PM

C:\Documents and Settings\Sankar Mukhopadhyay>

C:\Documents and Settings\Sankar Mukhopadhyay>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=21ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 21ms, Average = 5ms

C:\Documents and Settings\Sankar Mukhopadhyay>ping 192.168.1.100

Pinging 192.168.1.100 with 32 bytes of data:

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

But I cannot ping the dns server.

C:\Documents and Settings\Sankar Mukhopadhyay>ping 207.69.188.185

Pinging 207.69.188.185 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 207.69.188.185:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Sankar Mukhopadhyay>

This is the router staus info from linksys:

 

Firmware Version: v4.21.1, Nov. 6, 2006

Current Time: Tue, 27 Oct 2009 16:02:25

MAC Address: 00:0F:66:42:3E:BE

Router Name: WRT54G

Host Name: MasterBedroom

Domain Name: earthlink.net

 

Login Type: Automatic Configuration - DHCP

IP Address: 69.86.65.70

Subnet Mask: 255.255.254.0

Default Gateway: 69.86.64.1

DNS 1: 207.69.188.185

DNS 2: 207.69.188.186

DNS 3: 207.69.188.187

MTU: 1500

 

C:\Documents and Settings\Sankar Mukhopadhyay>ping 69.86.65.70

 

Pinging 69.86.65.70 with 32 bytes of data:

 

Reply from 69.86.65.70: bytes=32 time=8ms TTL=64

Reply from 69.86.65.70: bytes=32 time<1ms TTL=64

Reply from 69.86.65.70: bytes=32 time<1ms TTL=64

Reply from 69.86.65.70: bytes=32 time<1ms TTL=64

But I cannot ping the default gateway

Ping statistics for 69.86.65.70:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 8ms, Average = 2ms

 

C:\Documents and Settings\Sankar Mukhopadhyay>ping 69.86.64.1

 

Pinging 69.86.64.1 with 32 bytes of data:

 

Request timed out.

Request timed out.

Request timed out.

Request timed out.

 

Ping statistics for 69.86.64.1:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

C:\Documents and Settings\Sankar Mukhopadhyay>

 

So, I can connect to internet if conneced directly to the modem but through the router I still can't.

I think buying a new router will not help. The above I got after resetting to factory defaults.

Any help is appreciated.

 

Regards,

 

Sankar

ridcully
Posts: 2,329
Registered: ‎09-07-2006

Re: WRT54G is not resolving the DNS

Try putting the universal DNS 208.67.222.222 and  208.67.220.220 on the router.Login into the setup page of the router and under setup tab,assign the Static DNS 1 and Static DNS 2 and click on save settings...
Sankar Mukhopadhyay
Posts: 9
Registered: ‎10-26-2009

Re: WRT54G is not resolving the DNS

Hi,

 

Adding those universal DNS ips to static ones made my internet connection possible again.

 

Thanks a lot.

 

Was that Time Warner Cable's issue or Linksys' ? Time Warner seems to think that it is linksys' problem.

 

Thanks again.

 

Regards,

 

Sankar

jdreitzler
Posts: 4
Registered: ‎11-09-2009

Re: WRT54G is not resolving the DNS

I'm having a similar problem.  Using the univeral DNS servers does not resolve my problem.