12-21-2011 08:52 AM
We just moved from an area with cable broadband to one with only ATT DSL. We signed up, bought a Motorola 3360 DSL Modem and activated service. However, it will not work with the Linksys WT54G2. If we connect the cable from the modem to the router nothing works. However, if we attach the cable from the modem to any of the four wired ports the other three wired ports work. But the wireless does not. so it is very frustrating. Other online forums have not helped so I decided to go to the source. Can anyone help?
12-21-2011 12:10 PM - edited 12-21-2011 12:16 PM
Start by pressing in and holding the reset button on the back of the router for at least 30 seconds. Next follow these instructions to configure the router for use with a DSL modem.
Make sure to perform the setup of the router from a computer wired to one of the four networking ports on the back of the router. The modem should be connected via wire to the port labeled WAN or INTERNET on the back of the router.
Edit to Add: Note that with some AT&T DSL modems one may have to change the router's Local IP Address from the default 192.168.1.1 to 192.168.2.1. (Note the change to the number 2 in second IP address). Some AT&T DSL modems default to handing out the IP address 192.168.1.1 to a router's WAN port. This will conflict with the default local IP address the Linksys router tries to hand out to local clients. This will cause computers to be unable to access the Internet through the router.
05-06-2012 11:41 AM
access 3360 from computer to address written on bottom. enter code on bottom when prompted. change modem under adanced settings to PPP. then conect to router thats already set up with PPoE. Phone company doesn't offer support though they know exactly what the problem is. good luck.
02-13-2014 10:26 PM
I went rhough a lengthy exercise with Internet searches and ATT support and here is the solution:
Connect Motorola 3360 to computer Ethernet
Open a browser and get to the URL: 192.168.1.254
Now you are in modem configuration
Click on Advanced
Click on PPP Location
Enter the modem Access Code found at the bottom of the modem
Click on Router or Computer
Save the configuration
Connect router to the computer
Settings for DSL
Your DSL username
Your DSL password
Call ATT support fot the last two items if you do not know.
Connect modem to the router.
Now the router, NOT modem, will supply PPPOE user name and password to the DSL Wide Area Network and it should work.