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Posts: 2
Registered: ‎04-27-2010
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WRT54GS will not connect to Internet

My Linksys wireless router was working just fine until just the other day, when I was using it wirelessly on my laptop and my Internet Connection said "Local Access Only."  At first, I thought it was an issue with my ISP (Comcast), so I called them and power-cycled the modem, router, and laptop.  No dice.  When I connected the modem directly to the laptop, however, the Internet worked fine.  Even when I ran the Ethernet cord from the modem into the Internet port in the back of my Linksys router and another Ethernet cord from port 1 on the back of the router into my laptop's Ethernet port, I still could not access the Internet.  When I wire the modem directly into my router and my router directly into my laptop, I am able to ping the router's IP address in Command Prompt, but I am not even able to ping google.com or linksysbycisco.com or linksys.com.  I can access my router's setup page online to check the settings, and I have even updated the firmware in my router successfully.  I tried the hard reset (30/30/30), but I still only had a local connection.  I don't have a firewall turned on, I do not use any proxies, and all of the lights are coming on on the router as they should.  I am running out of options, but I would rather see if there is anything else I can do before I go out and blow another $60 on a router.  I've had this one for a couple of years - is that their average shelf life?  I would appreciate any help you might be able to provide.  Here are the IP configuration settings with the computer directly attached to the modem:

 

C:\Users\Joe>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Joe-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.tn.comcast.net.

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : Intel(R) WiFi Link 5100
   Physical Address. . . . . . . . . : 00-22-FB-33-0F-54
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
 Controller
   Physical Address. . . . . . . . . : 00-23-AE-25-B3-E5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9d2f:2f83:76fa:605%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 68.84.85.112(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, April 27, 2010 11:46:56 PM
   Lease Expires . . . . . . . . . . : Friday, April 30, 2010 10:36:25 PM
   Default Gateway . . . . . . . . . : 68.84.85.1
   DHCP Server . . . . . . . . . . . : 68.87.68.10
   DHCPv6 IAID . . . . . . . . . . . : 251667374
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-57-ED-4B-00-23-AE-25-B3-E5

   DNS Servers . . . . . . . . . . . : 68.87.68.166
                                       68.87.74.166
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Connection-specific DNS Suffix  . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:4454:5570::4454:5570(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   DNS Servers . . . . . . . . . . . : 68.87.68.166
                                       68.87.74.166
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:24a5:3262:bbab:aa8f(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::24a5:3262:bbab:aa8f%10(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.hsd1.tn.comcast.net.
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : isatap.hsd1.tn.comcast.net.
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

 

...and here are the settings when I have wired the modem into the router and the router into the laptop:

 

C:\Users\Joe>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Joe-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : Intel(R) WiFi Link 5100
   Physical Address. . . . . . . . . : 00-22-FB-33-0F-54
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
 Controller
   Physical Address. . . . . . . . . : 00-23-AE-25-B3-E5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9d2f:2f83:76fa:605%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, April 28, 2010 9:27:59 AM
   Lease Expires . . . . . . . . . . : Thursday, April 29, 2010 9:27:59 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 251667374
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-57-ED-4B-00-23-AE-25-B3-E5

   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.hsd1.tn.comcast.net.
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.hsd1.tn.comcast.net.
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Posts: 3,271
Registered: ‎09-07-2006

Re: WRT54GS will not connect to Internet

As your internet service provider is Comcast, So, follow this link in order to configure your Linksys router.

Posts: 2
Registered: ‎04-27-2010

Re: WRT54GS will not connect to Internet

That fixed it.  Thank you so much!