01-31-2012 07:09 AM
Work connection will load database about a third of the way then crash laptop. I can change out the router from the new Cisco e3000 to an old wireless router and it works fine.
This is driving me insane I love this router otherwise, but I can't use it if it blue screens the laptop on each vpn connection.
01-31-2012 11:27 AM
I didn't explain enough in the first post. It may not be the "router", but is surely is something to do with the router as it is the only player in the game causing the issue.
I can connect to my Aventail VPN at work fine.
My wife can update her database with our old router in place or at anh place that has wireless available near the house. Just not with the new router.
The internet is fast and all devices connect to it wonderfully.
My wife's work uses netbooks to sync their databases. When she connects to the vpn it is fine until the update of the database starts taking place, then it just blue screens the netbook. I can put the old router in place and no issues. I changed the QOS setting of WMM (WiFi MultiMedia) to disabled and it worked, but it still blue screens and takes several attempts to get it through. I have used TomatoUSB and WWDRT as well as the default firmware.
01-31-2012 11:34 AM
I will say this. I Disabled WMM in QOS and we can get thourgh and update the database every now and then, but most of the time it will still blue screen. I am gong to disable QOS completely to see if that is the issue.
01-31-2012 11:37 AM
01-31-2012 11:57 AM
No, this is a new computer that her company set up and sent her. They have these all over the place and this is only happening to the 2 netbooks we have had since installing the new router.
IT IS NOT THE COMPUTER
01-31-2012 01:12 PM
01-31-2012 01:23 PM
Really that is your answer? These Netbooks are used everywhere. THe same netbook can connect to anh wireless hotspot and our old wireless router and not have issues. When I put the new router in, we get blue screen, then I put the old router back in place and it works fine.
There is something in the Healthwyse software that causes the computer to crash, but only when using the e3000. Like I said, I turned off WMM in QOS and I will try disabling QOS all together this evening. I am even going to put that netbook into the DMZ.
You really need to not jump and say it is the computer with the issue, because at this point you are wrong and am considering taking my money elsewhere. I have sold over 5 of these units in the last 2 days just bragging about how good it is. I can't say the same for the "Experts"
01-31-2012 01:37 PM