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Message Edited by Bucheron on 10-10-200612:15 PM
10-12-2006 01:49 PM
10-13-2006 03:09 PM
10-13-2006 06:39 PM
10-13-2006 09:01 PM
10-31-2006 03:05 PM - edited 10-31-2006 03:05 PM
Message Edited by JOHNDOE_06 on 10-31-200603:14 PM
you guys keep editing out my bitching about Linksys tech support.
FYI, I'm on the phone now, for the last hour, talking to the 4th person.
Message Edited by Seaside on 10-31-200604:37 PM
One hour and 45 minutes on the phone. Talked to 4 (four) people. Two claimed that, "well the product is working, isn't it?" when I was able to ping yahoo.com after 15 resets, etc. It was pinging all right, but instead of 23ms (like I get thru the WRT54g) it was 150ms.
Anyway, they said it'll take a 30 minute hold-time to talk to "2nd level". I said bring it on, I have speakerphone.
Finally they agreed that if I shipped it back to Toronto at my expense, they'll send me a refurbished one.
All together it cost me about 5 hours of productivity, in other words way more than the price of the router.
I was always curious about the guts of these things, so instead of shipping it back East, I took the screwdriver and pryed it apart. The breaking of the plastic calmed my nerves.
Thank you Linksys for the A1 tech support!
Message Edited by Seaside on 11-01-200607:56 AM
Message Edited by Seaside on 11-01-200607:57 AM
Forgot to mention: if you call tech support, they'll insist that you don't have the latest firmware; website says 1.0.1, router sayz 1.01. They're the same, it's a typo on the website.
Message Edited by Seaside on 11-01-200608:16 AM
I tried a few 3rd party firmwares, but none works with the WRT54GR.
I guess we'll just keep waiting til somebody at linksysinfo.org comes up with something.
Message Edited by Seaside on 11-13-200612:12 PM