Reply
Posts: 10
Registered: ‎11-01-2017

Re: 5GHz Disappears

[ Edited ]

 

I am not having problems (as far as I am aware) of the radio rebooting and since setting the 5 Ghz band to AC but MANUALLY selecting a channel number it has been very stable and I can now get the full 200 Mbps that I subscribe to.

 

 

Dont suppose you live by an airport (or other facility with Radar) do you ?

I was thinking it might be something to do with DFS ??

 

Posts: 9
Registered: ‎06-28-2017

Re: 5GHz Disappears

I actually do live close to a airport. Same question Linksys team asked me.

 

We set 5GHz channel manually to 44 and later to149. Same result.

 

Linksys support team have now found the problem. Unfortuantely they keep it a secret at the moment (dont know for what reason). But there should be a firmware release soon for both RE6500 and WAP750AC. 

Expert
Posts: 13,604
Registered: ‎01-18-2013

Re: 5GHz Disappears

If you are close to an airport then DFS radar detection could be changing the channel on you. I recommend setting the 5Ghz channel to 36.


Smiley Wink Please remember to Kudo those that help you.

Linksys
Communities Technical Support
Posts: 9
Registered: ‎06-28-2017

Re: 5GHz Disappears

This does not solve the issue unfortunaely. Also having 3 AP's on the same channel is not advisable for many reasons.

 

As mentioned before. Issue is identified and scheduled as part of next firmware release. We will wait to see if this works 100%.

Highlighted
Expert
Posts: 13,604
Registered: ‎01-18-2013

Re: 5GHz Disappears

If you would like to try a WAP750AC Beta Firmware that has a fix for this issue private message me the below information by clicking on my forum username:

 

Subject: WAP750AC Beta Firmware Request

 

Full Name

Address State and Country

Email address to send the Beta Tester agreement to


Smiley Wink Please remember to Kudo those that help you.

Linksys
Communities Technical Support