02-25-2018 06:20 AM
So. i purchased a linksys re6500 max HG unit and have been waiting for cables and wall panels to arrive and something dawned on me, the last time i tried to set up a router to my existing modem/router (comcast arris surfboard extreme, not sure which model but has telephony) and always got errors about multiple devices on the same ip.
now, im going to be using the RE6500 as a wireless only AP but dont want to set this up for mesh networking, and cannot disable the modems functionality (the RE6500 will be 100ft from the modem on cat6 23AWG riser cable) as it serves the house and i am attempting to extend service to my shop. i tried using this as a wireless repeater already and it didnt out perform a legacy WNR2000rpt V2 (netgear n300 *allegedly* repeater) in both range of coverage but antennae strangth.
so. there is 1 device always wired into the modem/router ap
usually about 5 or 6 devices on wireless in the home
cannot bridge mode the modem as this will stop all functionality inside the home of the modem gateway
need only wireless from the RE6500
i had read if i change my address on the ap to 192.168.1.2 i shouldnt have any issues. i must have missed this day in class about doing this or something and its been a long time since i dealth with something like this so i am a little rusty as to procedure
02-25-2018 09:40 PM
Hi there! Let's get this sorted out. How many WiFi bars you'll get after setting up the range extender? Is this true for all devices connected to the unit? Make sure to run the latest firmware on the unit. BTW, what steps have you done so far in isolating this issue?
02-26-2018 01:02 AM
02-26-2018 01:12 AM - edited 02-26-2018 01:15 AM
as for bars. when i first connect and set the re6500 up as a wireless repeater it shows great signal for about 5 minutes and then the signal drops to out of range and always does this no matter where the unit is. it was next to the modem and did this during initial setup. at my pc i have 4 bars at 75DB signal (about equal to the wnr unit) but then drops off the face of the earth once the wireless repeater looses its signal to the router set up
both my pc (desktop) my girlfriends pc (laptop) and my phone (galaxy S8) loose connection frequently and once i set up the wireless RE6500 as a wireless repeater i can no longer access settings ever through the designated IP the modem issues the repeater and have to factory reset it to regain comms with the unit. this is a brand new unit, this shouldnt be an issue
02-26-2018 02:00 AM
Got all that noted! We'd like our Escalation Engineers to look into this case to further assist to see if what is causing this issue. Please shoot us an email LinksysCares@linksys.com along with your contact details (Full Name, Phone Number, Location - City/State), firmware version, community username and a link to this post for reference. We'll be looking forward to it. Thanks.
03-02-2018 08:44 AM
why. so i can sit there and go through 3 hours of troubleshooting on the phone with your peon tard team that ive already done to then be forced to send my unit back to be sent a refurb back and not fix the problem..... no im good
answer my question as highlighted in the op
how do i set this in a wired connection to extend my wireloess range without setting the modem into bridge mode