04-30-2016 06:16 PM
Buy a camera Linksys LCAM0336OD and does not allow me access. No access by default IP 192.168.1.254. Nor acquires ip from DHCP server. Try using the internal reset button and does not. The Status LED does not light, the Power LED lights and LED light Internet.
Can you help me. Is there any software for access by MAC address.
05-02-2016 07:36 AM
Hi, LMR. Let's isolate this. Did you try and perform a hard reset by pressing and holding the reset button for 30 seconds while the device was ON? Was your computer on a static IP that is in the same range with the camera's default IP which is 192.168.1.254 when you were trying to access it?
05-03-2016 06:23 AM
If none of the LED's light up under any circumstances than the device is probably defective and should be returned to store of purchase for replacement.
05-10-2016 06:35 PM
Thanks for your reply. Only the status LED does not light. The internal reset does not work. I let down the internal reset button and there is no change. No access by default IP address, the cam does not acquire IP address from the DHCP server.
05-10-2016 06:38 PM
Thanks for your reply. The computer from which I try to access the camera is on the same subnet.. The internal reset does not work. I let down the internal reset button and there is no change. No access by default IP address, the cam does not acquire IP address from the DHCP server.
05-12-2016 09:47 PM
If doing the reset didn't work and we are still unable to communicate with the camera, the camera seems to be defective and needed to be replaced. You can email us at LinksysCares@linksys.com with your contact details and the link to this community post for further assistance.
Linksys Technical Support