01-30-2018 01:43 PM
This is in the way of feedback..
I setup my 2 node Velop network with a struggle, because the web dashboard is different than the app dashboard.. different look, feel, features & capabilities. So I had to struggle going back and forth to see and do everything. Strange.
SO, I got it all setup with dhcp reservations and port forwarding and such. For personal reaons I had previously setup up computer A with a dedicated reserved IP address through DHCP Reseravtions. Worked great.
Then .. I went and put in a new network card in computer A. I noticed that the new network card had a different MAC address and thus was being assigned a completely different IP address. SO ... I went into DHCP reservations using the Web Dashboard and changed the MAC address for Computer A and saved it Thought this would automatically start to give Computer A the address I wanted it to have... but NO JOY. I spent 30 minutes online with tech support and NO JOY. There just was no way in the Velop Router Admin configuration to have a specific IP address assigned to A. I had to change a number of other settings as a work aroiund. Not a happy user. Currently looking at other routers.
02-05-2018 01:37 PM
Hello, jqturner. We were able to review your case. We've endorsed your case to our Escalation Engineers so they can check on this with you. They'll be in touch with you within 24-48 business hours.