09-04-2017 10:30 PM
can anyone confirm whether the new firmware fixes the problem of not allowing guest wifi access when using ethernet backhaul?
I'm on 180735 which was the last stable version and running on wireless modes and just suffereing with the intermittent connectivity. works for most uses except AT&T Wifi and Whatsapp voice calls drop like crazy.
09-09-2017 04:40 AM
Hello there. To clarify, do you have a switch between the nodes? If there is a switch, what's its make and model? Also, the new firmware has added optimizations for the backhaul link and improved backhaul detection. It is suggested that you update your Velop system to fully experience your Velop network.
09-11-2017 08:34 AM
If the problem doesn't fix with the latest Velop firmware, email us at LinksysCares@linksys.com so that we can have our Escalation Engineers assist you further. Include the link to this post, and your contact number and location.
12-02-2017 02:41 PM
Is this issue fixed? My guess is that it isn't, since I'm still experiencing it, and my firmware hasn't been updated since August. Should I assume that this very expensive, year old device is now end-of-life? What a dreadful product. I'm seriously considering giving up on this entirely and moving to a different mesh system.
12-13-2017 06:08 PM
12-17-2017 03:49 AM
I am having the same issue with my guest network which is backhauled through a swicth. Only the parent node works but the others dont.
Not sure if I have a managed switch or not but will look into it. how did you solve the issue?
12-17-2017 07:16 AM
I haven't tried the solution yet, as I was also experiencing issues with my primary network. I'm working with Linksys to test a couple of different scenarios, as I was seeing constant dropped connections with wired backhaul and Windows 10 machines. For now, I've unplugged the wire from the child nodes, and everything works well. I've noticed some speed decrease, but no more drops.
For the guest wifi, I would definitely try tagging the Velop ports with VLANs 3 & 4, to see if that solves the issue, but it will only work if your switch is managed.
02-04-2018 02:20 AM
Hi, asutt, I have tried both unmanaged and manged switch to connect the parent node, the guest acess from the any of my child node has no internet all the time.
I also didn't try tagging the velop port with Vlans 3& 4, did you try it? Does it work?
02-04-2018 09:11 AM
@VTBOY, I haven't had a chance to try it yet, but if I get some time this week, I will set it up and report back. I'm also in the process of swapping out my primary router (the Velops are setup as access points), so that may delay things a bit.