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Posts: 2
Registered: ‎12-27-2017

AT&T Microcell unable to connect to network

Since installing the Velop system (4 nodes), my AT&T Microcell is unable to connect to my network. I’m hoping that somebody else has figured out how to make it work? I’ve tried everything AT&T suggests, but to no avail.
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Posts: 10
Registered: ‎08-08-2017

Re: AT&T Microcell unable to connect to network

Hi, JCM744. We'll have this taken care of by our 2nd Level Support Team for further assistance. Please email us at LinksysCares@belkin.com and send the following details:
-Full Name
-Phone Number
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-Link to this thread

Gerard_21724
Linksys Technical Support
Posts: 25
Registered: ‎06-26-2017

Re: AT&T Microcell unable to connect to network

I have a three node velop system, and the microcell works great.  I didn't have to do anything, just plug it in.

Posts: 2
Registered: ‎12-27-2017

Re: AT&T Microcell unable to connect to network

I ended up removing the microcell from my AT&T account and then adding it back to initialize everything. The Microcell is functioning fine now. Thanks for the responses!
Moderator
Posts: 25
Registered: ‎08-22-2017

Re: AT&T Microcell unable to connect to network

Good to hear that, JCM744! Should you need assistance, tap us anytime. We're here 24/7.

Carl_S 21985
Linksys Technical Support