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Posts: 30
Registered: ‎07-10-2017

Download the firmware - Corrupt file???

Come on Linksys.  We finally have a fix to many issues and the file is showing as corrupt?  I tried 2 different computers and downloaded the file 10 times.

 

The manual update reports back that the firmware file is corrupt.

 

Give me a break!

Posts: 43
Registered: ‎04-25-2017

Re: Download the firmware - Corrupt file???

Me too what a joke.
Posts: 30
Registered: ‎07-10-2017

Re: Download the firmware - Corrupt file???

You should be embarrased....


This is pretty basic stuff guys.

 

 

2017-08-28_9-06-59.jpg

 

 

Posts: 43
Registered: ‎04-25-2017

Re: Download the firmware - Corrupt file???

[ Edited ]

Reading the post lately it seems this update is a failure. I am going to return mine and try the Eero pro set up. I have read really good reviews with much less issues on that system. I can't believe after all this time linksys can fix all the issues. And with this version more issues are happening.

Cheers

Jeff

Posts: 43
Registered: ‎04-25-2017

Re: Download the firmware - Corrupt file???

I will post a detailed review on Amazon this week on the velop.
Posts: 43
Registered: ‎04-25-2017

Re: Download the firmware - Corrupt file???

I have the same issue and so far no moderator has replied to help us?

 


JeffScreen Shot 2017-08-28 at 1.27.33 PM.png

Moderator
Posts: 411
Registered: ‎06-11-2016

Re: Download the firmware - Corrupt file???

@rgtwng @jshear,

 

Kindly email us your phone number and location at LinksysCares@linksys.com, so that our Escalation Engineers can immediately provide resolutions.

Kloe-21503
Linksys Technical Support
Posts: 30
Registered: ‎07-10-2017

Re: Download the firmware - Corrupt file???

I emailed as instructed at 4:00pm cst.  I haven't received any response.

 

Starting to lose my patience as are so many others.

 

Auto update doesn't work

 

Corrupt message when I download

Posts: 43
Registered: ‎04-25-2017

Re: Download the firmware - Corrupt file???

I'm not wasting my time for an escalation engineer to call me. If a company can't provide a proper file to upgrade firmware then I have no time for them. 

 

 

Cheers

 

Jeff

Posts: 406
Registered: ‎01-07-2012

Re: Download the firmware - Corrupt file???

Check that your OS isnt trying to automatically un-pack (or do something automatically) with the IMG file type.  

I had this previously on OSX due to an associated filetype/application.