11-26-2017 10:22 AM
I have an issue which is solvable, but stops me utilising the DCHP server in the Velop system.
I utilise Apple TV's and all are linked to my iTunes library running on a mac mini using home-share.
When I first set up Velop and used the DCHP server that is built in, for some reason my apple TV's could not longer see the home share library despite being on the same network.
However, when I put the Velop into bridge mode it worked perfectly.
Is there any chance someone at linksys could look into why this would have been an issue with the built in DCHP server and fix the issue in a future firmware release.
Or does anyone else have a workaround that does not involve bridging and allows the use of the DCHP server with Velop?
11-26-2017 04:11 PM
11-27-2017 11:54 AM
11-28-2017 06:43 PM
01-05-2018 07:03 AM
I'm also experiencing a similar issue with the linksys velop.
In September, I upgraded my router from an Airport Extreme to a Velop. I can't figure out why the velop drops the bonjour protocol and disconnects all my cilent devices from home sharing (i.e. Apple TV, iPad's, and iPhone).
I re attached my airport extreme and everything worked fine again! After doing further research, I came across some people saying to put the velop in brigde mode. However, that still did not resolve the issue for me.
I thought maybe the issue is occrring because it's a mesh network. I decided to try the Netgear Orbi. The Orbi works great and does not drop the bonjour protocol. I had it running for 48 hours with no drops. The Velop would drop after a couple of hours.
I will admit, I do like the coverage that the velop provides more than the Orbi but losing home sharing is a pretty big disadvantage. This should not be happening on the Velop.
I have called tech support and was told to try changing cables, swap nodes, linking the nodes through ethernet cabling. I have tried everything and can not get it working. Could someone at Linksys please help me out?
01-16-2018 02:50 PM
Your case has already been endorsed to our Escalation Engineers for further troubleshooting. A representative will be in touch with you within 24-48 business hours. Please hang tight.
01-16-2018 04:40 PM
01-21-2018 12:06 PM
Hi, there! you can email us at LinksysCares@belkin.com and send the following information so we can have this check with our 2nd Level Support Team:
01-21-2018 12:37 PM