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Posts: 1
Registered: ‎02-05-2018

Inspiron 15 5000 dropping connection from velop

We've got two computers and two cellphones. However, the newer computer (Inspiron 15 5000) keeps getting disconnected (no internet access) from velop while the old dell xps and the two android phones don't get drop from the internet, is there a particular  configuration that might be messing with the computer?

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Posts: 116
Registered: ‎08-22-2017

Re: Inspiron 15 5000 dropping connection from velop

@manuels82

 

Hi there! This seems odd, and there's no other configuration to be done aside from setting up the Velop. Let's get this sorted out, is this true for both WiFi bands (2.4 and 5Ghz network)? Have you tried using wired connection on the affected laptop? How many nodes do you have, and to what node you're experiencing the issue?

Carl_S 21985
Linksys Technical Support