03-01-2018 02:03 PM - edited 03-01-2018 02:06 PM
Make sure that the router and browser time in the UI is synced. BTW, let's get this case over to our 2nd Level Support Team for further isolation. Please email us the following details at LinksysCares@linksys.com
- Full name
- Phone Number
- Community username
- Link to this Community thread
- Model number of your router
03-03-2018 11:36 AM
03-04-2018 06:29 PM
Parental controls are not working. Spent couple of hours, no luck. Firmware is upto date (WRTAC 1900 -- 188.8.131.52461). Was under the impression that my kids were blocked from accessing couple of website, realized today that they are not. I see many people complaining about the same issue. Would appreciate if any of you have a fix for this issue.
03-07-2018 10:04 PM
03-07-2018 10:12 PM
Given that it's nearly 1 year since the first reports of this, there's no hope for a quick fix on the horizon.
As one of the more vocal members here (I've dropped $700+ on my 4-node system) I will say that if this is an important issue for you, return it if you can and save yourself the family drama.
For most of us here, our hopes for a fix lastest beyond our return date and we still sit waiting.
03-24-2018 11:15 AM
I think it is pretty clear that linksys has no interest in supporting this hardware. I will never by another linksys device! I paid much more than I normally would for this device because of the parental controls, only to have them stop working weeks after purchasing the device.