09-05-2017 05:39 AM - edited 09-05-2017 05:41 AM
Hey there, HaiDoan
The setback with your Velop system's Bridge Mode stability should be addressed by the new firmware update. Your system should be running on version 126.96.36.199316 (which was released 24th of August). If you're still experiencing issues even with the latest update, shoot us an email with your full name, phone number and home address via our mailer: LinksysCares@linksys.com so we can look into it thoroughly.
09-05-2017 07:02 AM
thanks to you i spent around 7 stressful hours in my life for a product that doesn't support a basic feature like bridge mode and the LAN backhaul which is very critical for deployment in houses.
I have enough. Today I brought back my 4 Velops. I lost around 70 USD (10% of the price) but this is netter than losing 90%.
Good luck to other users. Don't waist too much time from your life. If it doesn't work and the feedback is that you should use the latest firmware than by a different product.
09-07-2017 11:02 PM
Since you're still experiencing the same setback even with the latest Velop firmware update, let's have your case forwarded to our Escalation Engineers so they can assist you thoroughtly. Email your full name, phone number, home address, and a link of this thread (for reference) to LinksysCares@linksys.com
09-22-2017 08:23 PM
I haven't seen anything new for three weeks on this. Was this problem solved for not receiving IP address in bridge mode? Firmware still seems to be the same as three weeks ago......
10-22-2017 12:56 PM
Still having the same issues, random inability of nodes to provide IP address or talk to router at all in bridge node with ethernet backhaul. Latest firmaware, complete rebuilt from scrach etc. Opened several support cases with no resolution, just keep getting adviced random things which has nothing to do with an issue like checking paket drops to www.yahoo.com etc.
10-24-2017 08:34 PM