07-04-2017 06:51 AM
07-06-2017 08:06 PM
I just got the Velop system hoping to improve the Wifi System in my house. It did but my Sonos system crashed. I managed to talk to Linksys Tech Support who guided me to reconstruct the whole system. I had doubts first but after they asked me to do the boost system (effectively using a Sonos Play 1 directly connected to my Gigabit switch and not the Velop as recommended above), but Sonos worked great like before. Shout out and thanks to Sef who was patient as we reconfigured the system.
I was then emboldened to try connecting the configured boost speaker to a child node (since it was then useless beside the Gigabit switch). It also worked. So apparently, the boost apparatus can also be attached to a child node and will work out just the same. Now all units work fine. The solution of just creating a Sonos network seems to resolve the issue. I would still prefer that Linksys just integrate everything into one system since I believe this is why we Sonos users decided to get the Velop anyway.
Takeaways: Boost configured speaker can be connected by Ethernet to any velop node or even a network switch. No need to split wifi networks
07-08-2017 09:04 AM
If you would like to try the Velop Beta Firmware to see if it resolves your issue Private Message me the below information by clicking on my forum username.
Subject: Velop Beta Firmware Request
Address State and Country
Email Address to send the Beta Tester Agreement to
07-10-2017 12:18 PM
I don't know how to private message you - Cannot see that option anywhere. I have the same problem - large house, 4 Velops, a dozen Sonos products. Seeing dropouts... Can you please let me try the beta version to see if thiat helps? Thank ou
07-10-2017 12:36 PM
To Private Message a forum user you click on their forum username that is listed to the left of one of their posts.
Maybe its not being display in your particular browser.
07-14-2017 11:37 PM
07-14-2017 11:49 PM
Just a heads up....
Installed the beta firmware as instructed (Child nodes first, then parent) and my child nodes didn't come back up.
Cannot get them to join the parent. Tried everything (resetting moving right next etc). They get as far as "checking location" and then the light turns red and the app suggests starting over.
Was able to set up the former child nodes as seperate parent nodes, but never able to get them to join the original parent. Am able to log into them and verify that it took the beta firmware.
Been working on this for 3 hours....will be calling tech support tomorrow.