06-09-2017 10:00 AM
06-09-2017 10:00 PM
Hey there, Don,
We'd like to have our Escalation Engineers take a closer look into this behavior with your Velop nodes. Please shoot us an email at LinksysCares@linksys.com for us to create a case and have it bumped up to our Engineers. Kindly include the following info:
- Phone number
- Community Username
- Link to post (For reference)
We'll be looking forward to your email so we can have this taken care.
09-19-2017 03:49 AM
After 3 months of waiting, the MAC address filtering is still not working and I do not have a estimated date of the fix too. Can I know if it is acceptable for Linksys to sell a product that do not deliver as listed?
09-19-2017 09:57 AM
Maybe when you turn on the mac filterring it disconnect the two child node becuase there mac address
is not on the allowed device. You can try adding the mac address of the two child node in the allowed device.
12-30-2017 08:38 AM