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Posts: 39
Registered: ‎06-26-2017

WARNING to potential Velop buyers

This is one customer’s opinion, so take it for what it’s worth. But if you are considering a Velop purchase, look through this forum for message after message about how Linksys continuously fails to update this router to solve problems. The last three or four releases have been pulled, or, in the case of the last one, was a beta that was accidentally released to production before being yanked. It is complete ineptitude. Do with this warning what you will. I am almost tempted to throw my router out, it’s that bad at this point.
Posts: 10
Registered: ‎02-07-2018

Re: WARNING to potential Velop buyers

I also have the urge to dump the entire velop set into the trash. Endless problems, eracttic and inconsistent behaviors! All these even after I successfully got my set of 3 replaced not once but twice with the blessing of Linksys engineers.
Posts: 10
Registered: ‎02-07-2018

Re: WARNING to potential Velop buyers

 
Posts: 2
Registered: ‎03-06-2018

Re: WARNING to potential Velop buyers

I've had the same issues with Orbi so I decided to order Velop today.  I'm hoping for better results, however I wouldn't be suprised to have simliar issues as both these and the Orbi forums seem to be filled with simliar complaints.  

Posts: 82
Registered: ‎06-11-2017

Re: WARNING to potential Velop buyers

Thanks for the info @moshalex - that is interesting. 

 

Can I ask why you ordeered Velop, having read the comments on here?

Posts: 2
Registered: ‎03-06-2018

Re: WARNING to potential Velop buyers

Well, I've read many reviews and forum comments over the last couple of weeks as I've struggled to keep my Orbi working for more than a few hours at a time.  From what I've gathered, the Orbi (when it works) is the champ when it comes to overall speed, followed by Velop, Google Wifi, Eero and the others. 

 

I've only read comments on the forums for Orbi and Velop, but including the comments from the Amazon reviews, it seems like while these devices seem to work for the majority of people (at least based on Amazon reviews), there are many who say it doesn't work for them, so they went with company x's mesh router and that works fine. 

 

So to be honest, basically I'm just flipping a coin and hoping that since the Orbi didn't work for me, maybe the Velop will! Smiley Wink  I have a 2 story home with very poor connection on the second floor without some kind of mesh/extender setup so I'm hoping I'll get lucky.

 

If not, I'll return it and try Google Wifi next.  

Expert
Posts: 246
Registered: ‎08-10-2017

Re: WARNING to potential Velop buyers


@moashalexwrote:

Well, I've read many reviews and forum comments over the last couple of weeks as I've struggled to keep my Orbi working for more than a few hours at a time.  From what I've gathered, the Orbi (when it works) is the champ when it comes to overall speed, followed by Velop, Google Wifi, Eero and the others. 

 

I've only read comments on the forums for Orbi and Velop, but including the comments from the Amazon reviews, it seems like while these devices seem to work for the majority of people (at least based on Amazon reviews), there are many who say it doesn't work for them, so they went with company x's mesh router and that works fine. 

 

So to be honest, basically I'm just flipping a coin and hoping that since the Orbi didn't work for me, maybe the Velop will! Smiley Wink  I have a 2 story home with very poor connection on the second floor without some kind of mesh/extender setup so I'm hoping I'll get lucky.

 

If not, I'll return it and try Google Wifi next.  


Hi--

 

   I'd like to help.

 

   Having read most of the posts on the forum, I think you have summarized them very well.

 

   Although the Linksys firmware isn't perfect, some small portion of the problems are attributable to the physical configuration of the velops.

 

    To maximize your probability of success, would you be will to share:

 

     1. Your proposed configuration. For example  (this is a hypothetical configuration),

 

      modem -> velop (router) -> switch -> velop slave (wireless)

 

     2. Your current firmware on all of your nodes

 

     3. The process you used to configure the velops (i.e., which velop did you configure first, etc)

 

   Z

Posts: 10
Registered: ‎02-07-2018

Re: WARNING to potential Velop buyers

So, should I just give up on the velop and try something else? It's definitely eractic and inconsistent as far as speed tests from Ookla is concerned. Does all these erratic behaviour happen because the velop "smartly" chooses the "best" wireless band for backhaul? Many others are saying that systems with DEDICATED backhaul is more stable and reliable. Will any future firmware upgrade solve this problem?

Posts: 21
Registered: ‎10-12-2017

Re: WARNING to potential Velop buyers

I was so frustrated with the performance of the wireless mesh that I finally ran some Cat6 through my walls. Running these with wired backhaul is the only thing making them tolerable. However, now that I have wired access, it's like "What's the point - should just get some nice APs now". The only reason I'm not dumping these for that option is because I got these Velops at close to half-off (more reflective of they are worth, IMO).

 

I was lured in by the Linksys brand and reviews (which were running earlier firmware in ideal test environments). However, the brand is owned by Belkin now, and it shows. Based on my experience with their version of "high-dollar" equipment and the horrible lack of real customer service I've seen in this board over the past 6 months, this will sadly be my last Linksys purchase.

Posts: 10
Registered: ‎02-07-2018

Re: WARNING to potential Velop buyers

Me 2. Used to have WRT54g. Worked like a charm. Never had to reset whatsoever. Bought velop because always believed that Linksys is networking specialist and should have the best mesh product. Also stupidly believed those reviews about it. Should have come to this forum first before buying.