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Registered: ‎06-26-2017

SPA-2100,SPA-3000 reset to default

Hello,

I purchased several devices at the sale:
- SIPURA SPA-2100
MAC: 000E08ECF162
S/N: 88012GA65696
- SIPURA SPA-3000
MAC: 000E08CAEE76
S/N: 88012DA04269

Both devices are serviceable. Unfortunately, the previous owner has set a password that does not allow me to configure.

When I try to use the web interface to access the device, I have an authorization request:
https://www.dropbox.com/s/nttpk5ia32g9mj6/sipuraAuthIssue.png?dl=0
Standard passwords user/user, admin/admin do not match.

I have same problem when I use voice menu of device. I tried 73738# it asks for a password.

The devices do not have a reset button, which would allow me to return to the factory settings.
In the user guide, I also did not find information on how to solve this issue.

I will be grateful for any recommendations that will solve my issue.

Thanks,
Oleg