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Posts: 7
Registered: ‎09-19-2017
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The WSWUSB6400M service terminated unexpectedly.

My WUSB6400M keeps locking up a few times a day. When it does, I can't reach the networking adapters applet in control panel, and I can't reach the internet until I unplug it and plug it back in. I looked in my Windows event logs, and I see  number of these errors:

 

The WSWUSB6400M service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

 

Seems to be a driver problem. Suggestions?

Expert
Posts: 816
Registered: ‎11-22-2015

Re: The WSWUSB6400M service terminated unexpectedly.

I am guessing you have already tried deleting the driver and reinstalling it, and trying a different USB port?

What OS are you using?

 

Another thought, is you could try the chipset manufacturer driver http://www.realtek.com.tw/DOWNLOADS/downloadsView.aspx?Langid=1&PNid=21&PFid=64&Level=5&Conn=4&DownT...

DD-WRT r36168: WRT3200ACM, WRT1200ACv1, WRT1900ACv1
Velop: WHW0101 x3, RE6500, RE9000
TWC/Spectrum - 300/25
SysLog Watcher 5, Security Onion Intrusion Detection System on Virtual Box
Posts: 7
Registered: ‎09-19-2017

Re: The WSWUSB6400M service terminated unexpectedly.

Yes, I have tried deleting and re-installing the driver. Yes I have tried using different ports. The driver just seems really unstable. It will be fine for a day or two, and then the next day just decide to start crashing. I am using Windows 10.

Expert
Posts: 816
Registered: ‎11-22-2015

Re: The WSWUSB6400M service terminated unexpectedly.

Do you have power saving turned off on the adapter?

DD-WRT r36168: WRT3200ACM, WRT1200ACv1, WRT1900ACv1
Velop: WHW0101 x3, RE6500, RE9000
TWC/Spectrum - 300/25
SysLog Watcher 5, Security Onion Intrusion Detection System on Virtual Box
Posts: 7
Registered: ‎09-19-2017

Re: The WSWUSB6400M service terminated unexpectedly.

Goood thinking, but yes, I do.

Posts: 7
Registered: ‎09-19-2017

Re: The WSWUSB6400M service terminated unexpectedly.

It's definitely the drivers. I removed the current drivers, plugged it in and allowed it to just use the out-of-the-box generic drivers. It's been stable ever since, although the speed took a noticeable hit. Here's hoping Linksys gets their act together and updates their drivers. This is their newest, most expensive adapter; and so far I am noticeably underwhelmed.

Expert
Posts: 816
Registered: ‎11-22-2015

Re: The WSWUSB6400M service terminated unexpectedly.

Yes a bit of funky things have happened to me, I have two WUSB6300's and after one of the Windows 10 updates, it switched drivers and it was horrible speeds.Just last night when I was testing different network adapters, I had to actually go through the windows registry to clean out anything that had WUSB6300 in it, then it allowed me to load the new driver...

 

On the other hand, like I suggested above, you can try the chipset manufaturers driver and see if it helps your situation. I had to do it for my Netegar A6210 adapter, as Windows decided to load it's own driver and I couldn't connect to anything.

DD-WRT r36168: WRT3200ACM, WRT1200ACv1, WRT1900ACv1
Velop: WHW0101 x3, RE6500, RE9000
TWC/Spectrum - 300/25
SysLog Watcher 5, Security Onion Intrusion Detection System on Virtual Box
Posts: 7
Registered: ‎09-19-2017

Re: The WSWUSB6400M service terminated unexpectedly.

I found a solution! 

 

I'm selling the stupid thing on eBay and going with a PCIE wirelss adapter. That's what I wanted to begin with, but I really wanted something from Linksys and apparently they stopped making those.