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Posts: 9
Registered: ‎03-06-2017

WUSB6100M Keeps disconnecting from internet.

I have a Linksys WUSB6100M, I just upgraded from a later model. 

 

Every 20 - 30 minutes of use, my internet connection will drop, as if the usb was disconnected completely. No wireless connections show for about 30 seconds. After about 30 seconds, one by one do start to show. 

I never had a problem with my old one, i just upgraded because I thought it was time. 

 

I disabled the "Allow the computer to turn off this device to save power"

I made sure its not overheating.

I made sure there was no problems with the usb port.

I made sure it was not my router. 

 

Thank you for your time. 

 

Expert
Posts: 14,287
Registered: ‎01-18-2013

Re: WUSB6100M Keeps disconnecting from internet.

Try the below:

 

Download the Windows driver from the Linksys support site and extract the files.

 

  1. Open Device Manager
  2. Click Network Adapters
  3. Right click WUSB6100, and select "Update Driver Software..."
  4. Browse my computer for driver software
  5. Let me pick from a list of device drivers on my computer
  6. Have Disk...
  7. Browse to the extracted driver folder from the Linksys website
  8. Select netrtwlanu and hit open
  9. Press next to finish installation

Smiley Wink Please remember to Kudo those that help you.

Linksys
Communities Technical Support
Posts: 9
Registered: ‎03-06-2017

Re: WUSB6100M Keeps disconnecting from internet.

I just updated drivers as stated above, i will respond again in 2 hours and I will let you know if it has resolved my problems. 

 

Thank you. 

Posts: 9
Registered: ‎03-06-2017

Re: WUSB6100M Keeps disconnecting from internet.

Nope. It happened again at 6:18 pm eastern. about 10 minutes ago. 

 

https://gyazo.com/80d60691ce7fb61f9be64c9ffd860d9b

 

thats what shows before i click have disk, The whole driver updated and everything. 

Expert
Posts: 14,287
Registered: ‎01-18-2013

Re: WUSB6100M Keeps disconnecting from internet.

Interesting it looks like you have two driver options.

 

Does the driver install when you choose the inf file or does it say you already have the best driver installed?


Smiley Wink Please remember to Kudo those that help you.

Linksys
Communities Technical Support
Posts: 9
Registered: ‎03-06-2017

Re: WUSB6100M Keeps disconnecting from internet.

Best driver installed is what it says to me. 

 

Any clue what else i should check? 

Expert
Posts: 14,287
Registered: ‎01-18-2013

Re: WUSB6100M Keeps disconnecting from internet.

Uninstall any software you installed related to the WUSB6100 using the Control Panel "Programs and Features", the open the Device Manager and uninstall the WUSB6100M adapter.

 

Unplug the WUSB6100M from the computer and plug it back in again. Then follow to previous driver install process I posted.


Smiley Wink Please remember to Kudo those that help you.

Linksys
Communities Technical Support
Posts: 9
Registered: ‎03-06-2017

Re: WUSB6100M Keeps disconnecting from internet.

I just uninstalled everything in control panel and device managers, I did all you've said, every step. Now I just installed the only driver that was on my pc, which i downloaded from Linksys website. 

It is 6:53pm eastern time, i will reply in a couple hours letting you know if its stable. 

 

Thank you

Posts: 9
Registered: ‎03-06-2017

Re: WUSB6100M Keeps disconnecting from internet.

It just happened again, It didnt disconnect the whole day. 

For some reason it happened today. I wasnt even doing anything, I had music playing while cleaning my room and it disconnected. 

Posts: 1
Registered: ‎03-13-2017

Re: WUSB6100M Keeps disconnecting from internet.

thanks you for the info i need this