01-21-2018 04:17 PM - edited 01-23-2018 11:04 AM
We'll have this taken care of by our 2nd Level Support Team. Please email us at LinksysCares@linksys.com and send the following details:
01-21-2018 05:28 PM
01-22-2018 05:20 AM
I'm goin to have to agree with the prior post. I returned the router through MFG warranty and purchased a differenty one. I do not have time to waste on trouble shooting a poor firmware update that was pushed out.
02-01-2018 08:07 PM - edited 02-01-2018 08:08 PM
Its nice to see a thread in progress over a year with little to no resolution for the customer. I also have a complete disconnection of internet to my hardwired devices. The problem persists everyday about 8-12 hours at minimium. I have to completely reset my router. I also have persisted through all the troubleshooting loops. When i talked to support and all they offer is a 15% discount on their new routers. I will also be looking into a new brand of router.
02-03-2018 06:18 PM - edited 02-03-2018 06:20 PM
I am experiencing the same issues described here. Already tried all the setting changes, picking the least used channel, factory reset, etc. Nothing works.
The router drops the connection at least 4-5 times per hour, sometimes it needs a complete reboot to accept connection.
I cannot describe how angry I am with this crappy product. I have been a Linksys customer and promoter in my circle of friends, but no more. If this is how we are treated, Netgear, here we come....
02-04-2018 05:11 AM - edited 02-04-2018 05:11 AM
Hi. We encourage you to email your contact details at Linksyscares@linksys.com so out team can further assist you on this matter. Include the link on this post as well. Thanks.
02-06-2018 06:51 AM
02-06-2018 06:53 AM