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Posts: 3
Registered: ‎03-27-2007

EA9500 Ping and RDP issues

Hello,

 

I have just purchased and installed the new linksys router EA9500.  3 wired and 20 wireless connetions on it. All computers and devices have full internet connectivty, and speeds seem good for now.

 

However I can no longer ping any of the computers on my network. Nor can I RDP into them either.

 

I have looked over the settings and tried playing with the internal firewall but nothing seems to have any change.

 

All computers are set to use DHCP, they seem to get a connection right away. But just no ablity to cross talk on the LAN.

 

Does anyone know what else to try?

 

 

Expert
Posts: 13,339
Registered: ‎01-18-2013

Re: EA9500 Ping and RDP issues

Disable or configure the PC firewalls to allow access on the newly detected network.


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Linksys
Communities Technical Support
Posts: 3
Registered: ‎03-27-2007

Re: EA9500 Ping and RDP issues

Hey thanks, this pointed me on the right track.

 

The issue was 2 fold.

 

I had to set the new network to trusted in Windows, and in my Non-Windows Firewall.

 

I thought the firewal might be the case, but I didn't explorer it because I know I didn't change any rules. When you said "New" Network that is what tipped me off to look a bit deeper.

 

Thanks again!